Enhanced collaboration and smarter document workflows.
Public Chat Integration
Public AI Chat now connects your website directly to Clear Ideas™. A configurable, AI-powered widget answers questions from your knowledge base, stays synchronized with your latest documentation, and can optionally capture visitor contact details for follow-up.
Website chat widget Embed an AI-powered chat interface directly on your website. Visitors receive contextual answers from your knowledge base with clear citations so they can see exactly which documents responses come from.
Setup & configuration Get running in minutes with a simple JavaScript snippet. Configure allowed origins for security, manage access keys, and keep all traffic over encrypted HTTPS connections. See the Step-by-Step Guide for details.
AI behavior and brand control Fine-tune chat behavior with brand voice settings, audience targeting, answer length controls, custom terminology, and disallowed topics so the assistant stays on-message and within your governance standards.
Lead generation built in Lead capture can be triggered based on visitor engagement instead of static pop-ups. Capture names, email addresses, and companies, hand off meetings through integrated scheduling, and notify up to 10 team members with full conversation context.
Visitor experience enhancements Welcome messages, suggested questions, and optional voice input/output make it easy for visitors to start a conversation. Quick links route traffic to important pages without leaving the chat experience.
Security and isolation Multi-layered protection—including allowed origins control, access key authentication, encrypted connections, and comprehensive audit trails—keeps public chat isolated from internal Sites while still grounded in your approved content.
Document Generation and Export
Teams that rely on markdown for knowledge bases, playbooks, and reports can now go from working draft to polished PDF in a single step. The export pipeline respects headings, tables, and diagrams so that public- or client-facing deliverables stay consistent with what you see in Clear Ideas. See Importing & Exporting for more details.
PDF generation for markdown Convert markdown documents directly to PDF format with proper formatting, preserving structure, diagrams, and layout.
Enhanced file handling Improved upload processes with better metadata support and content type validation make document ingestion more reliable, especially for multi-file uploads and rich media.
Scheduled Web Imports
Web Import now supports recurring schedules for external websites, so content used by Public AI Chat and analytics stays aligned with upstream sources without manual runs.
- Automated import schedules Create hourly, daily, weekly, or monthly web import schedules from site settings, keeping imported documentation and external pages up to date in the background.
AI and Analytics Intelligence
Smarter insights and processing:
Updated AI model support Access to latest AI models with improved performance and cost transparency for better decision-making.
Enhanced analytics queries More robust data handling and time tracking for clearer engagement metrics and user behavior insights.
Developer Experience
Tools for seamless integration:
- Model Context Protocol enhancements Improved Model Context Protocol support for connecting AI models to private data sources with enhanced access controls.
Under the Hood
Quiet improvements that make everything feel steadier: refined data validation, enhanced error handling, and optimized content processing across all services.