Site Templates

Configuration Management Database (CMDB) Site Template

A CMDB is a repository that acts as a data warehouse for IT installations. It contains all relevant information about the hardware and software components used in an organization's IT services and the relationships between those components. It serves as a single source of truth for IT operations, support teams, change management, and incident management.

Configuration Items (CIs)
All hardware and software assets.
- Hardware Assets
  Details of physical hardware components.
  - Servers
    Information about server hardware.
  - Network Devices
    Routers, switches, and other networking hardware.
  - Workstations
    Details of user computers and laptops.
  - Peripheral Devices
    Printers, scanners, and other peripherals.
- Software Assets
  Details of software applications and licenses.
  - Operating Systems
    Information about OS installations.
  - Applications
    Details of installed applications.
  - Licenses
    Software licensing information.
- Virtual Assets
  Information on virtual machines and environments.
- Cloud Services
  Details of cloud-based services and resources.
Relationships
Dependencies and relationships between CIs.
- Service Maps
  Visualization of services and their supporting CIs.
- Dependency Mapping
  Details of how CIs depend on each other.
- Impact Analysis
  Assessment of the impact of CI changes.
Change Management Records
Documentation of changes to CIs.
- Change Requests
  Proposals for modifications to CIs.
- Change Approvals
  Authorization records for changes.
- Change Implementation Plans
  Detailed plans for executing changes.
- Change Logs
  Records of changes made to CIs.
Incident Records
Information on incidents related to CIs.
- Incident Reports
  Documentation of reported incidents.
- Problem Records
  Analysis of underlying problems.
- Resolution Documentation
  Steps taken to resolve incidents.
Configuration Baselines
Snapshots of the configuration at specific points in time.
- Baseline Definitions
  Criteria for establishing baselines.
- Baseline Records
  Stored configurations at baseline points.
- Baseline Comparison Reports
  Differences between baselines and current state.
Access Control
Permissions and security related to the CMDB.
- User Roles
  Definition of roles and access levels.
- Audit Trails
  Records of access and modifications to the CMDB.
- Security Policies
  Guidelines for securing CMDB data.

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