Clear Ideas™ Sync Desktop Application
Clear Ideas™ Sync in Action
See how seamlessly Clear Ideas™ Sync integrates into your workflow.

Download Clear Ideas™ Sync
Desktop file sync app for Windows and Mac
Built for teams that need secure two-way file sync between local folders and Clear Ideas, including offline access and automatic desktop updates.
Windows
For Windows 10 and later
Version ... • ...
Mac
Universal build for Intel and Apple Silicon
Version ... • ...
Installation Instructions
System Requirements
How Clear Ideas Sync Works
Always Up to Date
Clear Ideas™ Sync automatically keeps itself updated with the latest features and security improvements.
Security, Setup, and Support
Clear Ideas Sync uses encrypted transfer and signed desktop updates to protect your files during synchronization.
Need help with setup? Visit our desktop sync setup guide and support resources.
Investigating issues? Start with troubleshooting sync issues or review our security documentation.
How does Clear Ideas™ Sync work?
The app creates a bidirectional sync between your local filesystem and selected Clear Ideas™ sites. Changes made locally are automatically uploaded to the cloud, and changes made in Clear Ideas™ are downloaded to your local folder. Sync occurs automatically every 5 minutes, or you can trigger it manually.
What happens if I modify the same file locally and in Clear Ideas™?
The sync app automatically detects conflicts when a file is modified in both locations. It creates a backup of your local version with '_local_backup' appended to the filename, then downloads the server version to replace the local file. This ensures your work is preserved while keeping the most recent server version as the primary file.
Can I choose which sites to sync?
Yes, you can select specific Clear Ideas™ sites to sync with your local folders. The app allows you to configure different local folders for different sites, giving you full control over your sync setup.
How do I install Clear Ideas™ Sync?
Download the appropriate version for your operating system (Windows or Mac) from our website. Run the installer and follow the setup wizard. You'll need to log in with your Clear Ideas™ account credentials to get started.
Which operating systems are supported?
Clear Ideas™ Sync supports Windows 10 and later, and macOS 13 and later. The Mac app is a universal build that supports both Intel and Apple Silicon.
Do I need a Clear Ideas™ account to use the sync app?
Yes, you'll need an active Clear Ideas™ account to use the sync app. The app connects directly to your Clear Ideas™ sites and requires authentication to access your content.
Is Clear Ideas Sync available for Mac?
Yes. Clear Ideas Sync for macOS is available as a universal application that supports both Apple Silicon and Intel Macs on macOS 13 and later.
Does Clear Ideas Sync support Apple Silicon?
Yes. The Mac download is a universal build and runs natively on Apple Silicon (M-series) and Intel-based Macs.
Can I use my files when I'm offline?
Yes! Clear Ideas™ Sync provides full offline access. Files you've previously synced are available locally even when you're disconnected from the internet. Any changes you make offline will sync automatically when you reconnect.
What happens to changes I make while offline?
Changes made while offline are queued and synchronized automatically when your internet connection is restored. The app will show you the sync status and any conflicts that need resolution.
Can I use Clear Ideas Sync offline?
Yes. You can continue working with previously synced files while offline, and Clear Ideas Sync automatically uploads your changes when your connection is restored.
Is my data secure during sync?
Yes, all file transfers use end-to-end encryption. Files are encrypted both in transit and at rest. The sync app uses the same enterprise-grade security measures as the Clear Ideas™ web platform.
Does the sync app store my files anywhere else?
No, the sync app only stores your files locally on your device and in your Clear Ideas™ cloud storage. Files are never stored on intermediate servers or third-party services.
Can I control which files get synced?
Yes, you have full control over which sites and folders are synced. The app respects your Clear Ideas™ permissions and only syncs content you have access to. You can also pause or disable sync at any time.
Does the app run in the background?
Yes, Clear Ideas™ Sync runs in your system tray and operates continuously in the background. It monitors file changes and maintains synchronization without interfering with your work.
How much system resources does it use?
The app is designed to be lightweight and efficient. It uses minimal CPU and memory when idle, with resource usage scaling based on sync activity. The system tray integration provides quick access to sync status without consuming desktop space.
How do I update the sync app?
Updates are automatic. The app checks for new versions in the background and installs them seamlessly without interrupting your work. You can also manually check for updates through the app menu.
What if I encounter a problem with sync?
Check the sync status in the system tray for any error messages. You can pause and resume sync, or view the activity log for detailed information. If issues persist, contact support@clearideas.com with your sync logs.
Can I use multiple devices with sync?
Yes, you can install Clear Ideas™ Sync on multiple devices. All devices will stay synchronized through your Clear Ideas™ account, allowing seamless access to your files across all your computers.
How do I update Clear Ideas Sync on Windows and Mac?
Clear Ideas Sync updates automatically in the background on both Windows and Mac. You can also trigger a manual update check from the app menu.